INDUSTRY
E-commerce Logistics
Fast, trackable last-mile and returns handling for online sellers and D2C brands.
OVERVIEW
How we serve e-commerce.
E-commerce shoppers judge your brand by the last mile, not the product page. A late delivery or a mishandled return costs a repeat purchase.
We power D2C brands and marketplace sellers with last-mile speed, returns handling, fulfilment and seasonal surge capacity across Indian cities and towns.
Sector challenges
- Last-mile speed
Same/next-day expectations across metros and rising demand in tier-2/3 cities.
- Returns volume
Reverse logistics can approach 20–30% of forward shipments in fashion and electronics.
- Seasonal peaks
Sale events multiply volume 5–10× — infrastructure and manpower must scale with them.
- Cash-on-delivery reconciliation
COD flows need daily reconciliation without leakage or delay.
How we solve it
- City-level last-mile
Dense delivery networks across metros with expansion into tier-2/3 towns.
- Returns handling
Reverse pickups, QC and structured reintake into your warehouse or ours.
- Fulfilment centres
Storage, pick-pack and dispatch from regional hubs to shrink promise dates.
- Peak-ready capacity
Pre-planned surge for major sale events with SLAs held through the peak.
RELEVANT SERVICES
Modes that fit this sector.
CASE IN POINT
Peak-week SLA held at 98% for a D2C fashion brand.
During a major sale week we held a D2C fashion brand's delivery SLA at 98% on a 6× volume spike — with returns processed and reintaken within 48 hours across four regional hubs.
FAQs
Do you deliver in tier-2 and tier-3 cities?
Yes — our network reaches deep into non-metro cities and expanding towns across India.
How do you handle returns?
We schedule reverse pickups, QC the item and reintake it into your warehouse or a fulfilment hub.
Can you scale for sale peaks?
Yes. We pre-plan surge vehicles, manpower and hub capacity against your forecast.
Do you support COD?
COD is collected, reconciled and remitted on daily cycles with full audit trail.
Move e-commerce cargo with confidence.
Get a tailored quote in minutes.